Testimonials

Read what our clients have to say about Animal Emergency and Referral Center! If you would like to add a testimonial to this page, please email Dr. Lyman at drlyman@animalemergency.net

To Dr. Bichsel, Keith, and the entire staff,

Maureen (Moe)and I would like to send you our sincere gratitude for the loving care, compassion, and expertise you shared with our little guy, King.

Keith, you were the first one to meet King and I the night of December 28, when I brought him to the emergency room. To the chagrin of my wife, King is the love of my life. King and I knew right then he would be in great hands even though I left with tears in my eyes. Keith, I am sure you treat every patient and their family the exact same way you did us, but you made Moe and I feel "extra special". You took time talking with me on the phone and talking with us at the center. Thank you. Definitely "Employee of the Month" as far as we are concerned.

Dr. Bichsel, words cannot explain how Moe and I feel about you. I guess the greatest compliment I can give you is after having two back surgeries myself, if I ever need another one I am scheduling it with you. I could only wish that physicians, who operate on people, were as caring, compassionate, and thoughtful as you are. The daily phone calls reassuring us on King's progress were priceless. The thorough follow up exams, Dr's notes, and instructions after the surgery have given us peace of mind. Thank you so much.

We pray we will never need emergency services again, but if we do we know exactly where to come.

—Moe Lee & John Ray


Dear Dr. Lesley Phillips,

I met you for the first time when my vet said I needed ACL surgery on one of my knees. You and your staff were so kind to me, comforted me and immediately gave me (& my Mommy & Daddy) confidence in you.

Then, I needed ACL surgery in my other knee. I only wanted YOU to do my surgery, so Mommy drove me from Ohio to Florida so we could be cared for by the best...once again.

My right rear knee was giving me a devil of a time, however, it was baffling at first about what was causing the problem. After more surgery, and removal of the ACL "fork", it confirmed my system was rejecting the fork. Thank you SO MUCH for your determination to find the cause of my pain & discomfort! Once I recuperate, I anxiously look forward to playing like crazy with my little sister "Ricky". You & your wonderful staff are awesome! May god bless you all.

Lots of love,
—Baby III Rickson